Customer service and all that

Tim Marsh has an interesting letter in today’s paper that every consumer-oriented business in Jamestown should pay attention to. Also, be sure to check out the comments thread, which is also rather interesting.

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2 Responses to Customer service and all that

  1. Karin says:

    Wow! Those were some harsh comments but may be an eye opener for some business owners. Or not, some just don’t give a rip. P.S. nice haircut!

  2. Nina says:

    Perhaps we should now comment on where we get good service…just listing the places we appreciate and if a business does NOT see themselves on it, maybe a little motivation and customer service training is in order.